Highlights
I did get a chance to read an earlier version of this book over the summer. It was great to see some of the new research and guidance. It is a field that is so new and changing that a new edition really sheds some light on more current information.
For me their were two highlight that stuck out to me and seemed to ring true. The first is performance analysis and the second is media abuse.
Performance Analysis is probably one of the most important steps and skipped the most often. Companies don't always have time or are not able to track down the root cause of an issue. Their automatic solution is training. Unless there is a knowledge gap training is not a good solution. It is imperative to do a front-end analysis to discover the root cause before proposing or developing training.
The second thing that really rang true was media abuse. I think at times we get so excited about a new skill or software we can use we try to use it when it does not belong. It reminds me of when people were learning how to use PowerPoint and they would fly things in on the screen with crazy sounds. It only distracted from the message. When designers spend too much time on trying to do fancy things they don't focus on the learning.
I look forward to reading the rest of the book this semester.
Kristin Green
No comments:
Post a Comment